Classic Street Hotel

I recently stayed for three nights at the Classic Street Hotel in Hanoi's Old Quarter, and it was an unforgettable experience. The hotel is situated in a bustling, vibrant street, perfect for anyone wanting to be close to all the attractions, street markets, massage parlours, and food outlets. The location offers a lively nightlife and easy access to everything you could need as a traveller. From the moment I made my booking, Kathy, a staff member, was incredibly helpful. She provided me with detailed information through WhatsApp and even went above and beyond to assist me in expediting my delayed e-Visa from Vietnam immigration, keeping me updated throughout the process. Kathy also arranged tours for me and was the best host I’ve encountered in all my travels. The rest of the staff were equally warm, welcoming, and always willing to help. Their genuine approachability made my stay even more enjoyable. I highly recommend Classic Street Hotel to anyone planning a visit to Hanoi. The service, especially from Kathy, truly stands out. My only regret is that I didn’t get a chance to take a photo with Kathy at checkout as a keepsake. Cảm ơn bạn rất nhiều vì mọi thứ (Thank you very much for everything).

Location was great. I think price reasonable for location. Room was clean and comfy bed.

The staff were excellent. Ray's english and welcome were exceptional. The beautiful breakfast staff (Anna and Autumn) made getting up in the morning so worthwhile. They always looked as 'delicious' as the food !!!! The always smiling room cleaning staff were a joy and i just wish they worked for me. Lastly, lovely little (pregnant) Flora arranged a lovely hassle free trip to Halong Bay which was very enjoyable.

The location is excellent and many of the main sites are within walking distance. From the time of booking, the hotel went to lengths to ensure any questions we had could be addressed. Staff were very helpful and polite and always able to assist - one of them even took us to the nearest ATM rather than relying on directions when we had newly arrived in Hanoi. Breakfasts were good with a variety of food both Western and local food.

Classic Street Hotel is a wonderful place to stay in Hanoi's Old Quarter! The location is great and much of Hoàn Kiếm is in walking distance. All the staff are very friendly and provide amazing service. I am especially grateful for customer service manager, Ms. Kathy, who booked transportation from Classic Street Hotel to our hotel on Cat Ba Island for us. She also went above and beyond upgrading us to a room that was further away from the construction noise when we came back from Cat Ba. The breakfast every morning was really fresh as well. We also appreciated the spa service located in the building and the ability to book an airport transfer through the hotel.